Why isn’t my visitor log updated when someone views my profile?

Do you see a message like “No visitors have browsed your page using AIM yet” in your visitor log, but you know that someone else has viewed your profile? Unfortunately, we are only able to update the visitor log when someone views your profile inside of AIM by clicking on a link inside of your “Get Info” screen. This is due to a limitation of AOL Instant Messenger and we are unable to find the name of the person who visited your profile when they view it in a web-browser. If your profile opens in Internet Explorer or does not record names, your code may be incorrect and should be installed again.